Kaba Ilco Quebec Settlement

Frequently Asked Questions

  1. What is this lawsuit about?
  2. How do I know if I am a Class Member?
  3. How do I receive a share of the settlement benefits?
  4. How do I know my claim was submitted?
  5. What if I still have questions?
  1. What is this lawsuit about?

    The Plaintiff asserted in a class action lawsuit filed in the Superior Court of Quebec (“Court”) that Simplex® or Unican™ locks were improperly designed and marketed. The Defendants have denied all claims and continue to deny Plaintiff’s allegations and maintain that Defendants have not engaged in any wrongful acts. This Settlement is not an admission of wrongdoing or an indication that any law was violated. Defendants have nevertheless concluded that it is in their best interests that this lawsuit be resolved subject to and on the terms and conditions set forth herein.

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  2. How do I know if I am a Class Member?

    All residents in Quebec who use or own a Simplex® or Unican™ Model/Series 1000, L1000, 2000, 3000, 6200, 7000, 7100, 8000 or File Guard mechanical pushbutton lock manufactured before January 1, 2011 (“End-Users”) or who purchased such a lock for re-sale (“Locksmiths”).

    Members of the Locksmith Settlement Class Members who want to exchange unsold inventory do not have to complete a claim form; they simply have to contact the Respondents at 1-855-621-5879 or by writing at 2941 Indiana Avenue, Winston Salem, North Carolina 27105, to obtain a Return Goods Authorization in the form set forth in Schedule E.

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  3. How do I receive a share of the settlement benefits?

    To receive Settlement Benefits, qualifying Class Members must submit a Claim Form to the Claims Administrator through the Settlement Website, or by mail.

     

    We strongly encourage class members to use the online claim form. Class members are entitled to file paper claims. Download a PDF claim form here or contact us if you have questions.

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  4. How do I know my claim was submitted?

    Immediately following submission of your claim, a page will display "Your submission was successful. Your Claim ID is: Kaba-########-#"

     

    You will also be sent confirmation of your claim by email to the email address you have provided in your claim.

     

    If you do not get this message, please confirm that you have filled in all the required information. There will be red text on the form anywhere that information is missing. If you are still unsure whether your claim was submitted, call us at 1-877-596-5269 (toll-free) or email us at info@simplexlockcase.ca.

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  5. What if I still have questions?

    Contact the Claims Administrator, who manages the claims process, anytime. We are pleased to help answer your questions. Email us at info@simplexlockcase.ca. If you need to call us, you can do that too, at 1-877-596-5269 (toll-free).

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